Privacy Policy

Information We Collect

You are not required to provide personal information simply to browse our website.

When you contact us through our website, we may collect information that you voluntarily provide, including your name, email address and the contents of your message.

Certain technical information may also be processed automatically when you visit the website, such as your IP address, browser or device information and information necessary for the operation and security of the website.

How We Use Your Information

We may use personal information collected through this website to:

• respond to enquiries and requests;
• communicate with you where necessary;
• operate, maintain and protect our website and services;
• improve the functionality and user experience of our website; and
• comply with applicable legal and regulatory requirements.

Legal Basis for Processing

We process personal information only where there is an appropriate lawful basis under applicable data protection law.

Depending on the circumstances, this may include your consent, steps necessary to respond to a request from you, compliance with a legal obligation or Royal Pacific Group's legitimate interests in operating, protecting and improving its website and responding to business enquiries.

Where processing is based on your consent, you may withdraw that consent in accordance with applicable law.

Sharing and Service Providers

Royal Pacific Group may use trusted service providers to operate, host, maintain or support this website and its associated services. These providers may process personal information only where necessary to provide their services and subject to applicable data protection requirements.

We may also disclose personal information where required by law, regulation or a competent authority.

We do not disclose personal information to third parties for their own independent marketing purposes without an appropriate legal basis.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

We take appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies that are necessary for its operation and may use additional technologies to improve functionality or understand how visitors interact with the website.

Where required, visitors will be provided with appropriate choices regarding non-essential cookies. You can also manage certain cookie preferences through your browser settings or any cookie controls made available on the website.

The NDPC itself distinguishes necessary cookies from other categories and provides users with cookie-management controls, so this more neutral wording is much safer than the old RPG statement that cookies are merely an industry standard and can simply be rejected through the browser.

Your Data Protection Rights

Subject to applicable law, you may have the right to:

• be informed about the processing of your personal data;
• request access to your personal data;
• request correction of inaccurate or incomplete personal data;
• request deletion or restriction of your personal data;
• object to certain processing;
• withdraw consent where processing is based on consent;
• request data portability where applicable; and
• lodge a complaint with the Nigeria Data Protection Commission.

Third-Party Websites

Our website may contain links to websites operated by third parties, including hospitality partners, financial institutions and other service providers.

Royal Pacific Group is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

Royal Pacific Group may update this Privacy Policy from time to time to reflect changes to our website, our practices or applicable legal requirements.

Any updated version will be published on this website with a revised "Last updated" date.

Changes to This Privacy Policy

Royal Pacific Group may update this Privacy Policy from time to time to reflect changes to our website, our practices or applicable legal requirements.

Any updated version will be published on this website with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, the processing of your personal information or wish to exercise your data protection rights, please contact: